All Systems Operational

About This Site

Ezypay’s network has built-in redundancy and automatic failover to ensure optimal performance and uptime. But when an issue does arise, we think our partners and business customers deserve clear, transparent communication so they can maintain trust in our service.

Notices will be posted here when we are experiencing issues. If you are experiencing an issue and do not see a notice posted, please email help@ezypay.com for assistance.

Platform Services Operational
90 days ago
100.0 % uptime
Today
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Webhook Notifications Operational
90 days ago
100.0 % uptime
Today
Merchant reporting Operational
90 days ago
100.0 % uptime
Today
End-Customer communication ? Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Operational
90 days ago
100.0 % uptime
Today
Ezypay scheduled billing initiation ? Operational
90 days ago
100.0 % uptime
Today
Partner initiated on-demand billing ? Operational
90 days ago
100.0 % uptime
Today
Backend Payments & Settlement Operational
90 days ago
100.0 % uptime
Today
Card Billing ? Operational
90 days ago
100.0 % uptime
Today
Bank Direct Debit billing ? Operational
90 days ago
100.0 % uptime
Today
PayTo Billing ? Operational
90 days ago
100.0 % uptime
Today
Merchant Settlement ? Operational
90 days ago
100.0 % uptime
Today
Customer one-off payment Operational
90 days ago
99.99 % uptime
Today
checkout.ezypay.com ? Operational
90 days ago
99.98 % uptime
Today
paynow.ezypay.com ? Operational
90 days ago
100.0 % uptime
Today
Customer & Payment Method Management Operational
90 days ago
100.0 % uptime
Today
Customer payment method management ? Operational
90 days ago
100.0 % uptime
Today
Customer Management ? Operational
90 days ago
100.0 % uptime
Today
Plan & Subscription Management ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 23, 2024

No incidents reported today.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024
Resolved - Our engineers have identified the underlying root cause and have provided a fix. Ezypay's hosted checkout page is fully operational, and we will continue to monitor closely to ensure that there are no further issues.
Dec 11, 19:06 AEDT
Identified - Our teams are continuing to investigate the issue, and are getting closer to identifying the root cause. We'll continue to provide updates as our teams work through the resolution.

Description of issue:
For some customers using our checkout page, the input fields for card details are not being displayed. There is no impact to invoices submitted through our API, or any other form of payment collection, including checkout transactions where customers are able to enter their payment details.

Dec 11, 17:49 AEDT
Investigating - We are currently experiencing an intermittent issue with presenting the card payment method capture fields on our Ezypay hosted checkout page. For some customers using our checkout page, the input fields for card details are not being displayed. There is no impact to invoices submitted through our API, or any other form of payment collection, including checkout transactions where customers are able to enter their payment details.

Our teams are working on this issue as a matter of urgency, and we will provide further updates as soon as possible.

Dec 11, 16:54 AEDT
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.